Welcome to The RedCat Partnership
Advice and Training
We will always provide you with advice guidance &/or training that fits your needs and resources. We take the time to get to know you and your team. We are always at the end of the phone, email or in person to answer your queries and concerns.
We help take the worry out of Risk Management for you. As ex-inspectors, and now Chartered Practitioners we know exactly what is required of you. We can get you to a basic level of compliance, or we can take you to a higher level of accreditation; the choice is yours!
Pragmatic, Friendly and fun
We make the dry subjects of Health and Safety & Food Safety a lot more interesting; we do love what we do, and that shows.
We understand the pressures of business, staff management, and can help you develop a sustainable Safety Culture. Which in turn ensures the success of your business!
The RedCat Partnership Ltd is a team of folks with a passion for looking after you and your business, from either a Health and Safety or Food Safety aspect. We are based in Norwich.
We are a team of ex-inspectors who all love Risk Management.
Yes, this is possible!
We can help you & your business with a variety of methods- but there are no off the peg solutions here. We will come and meet you, and work out a menu of compliance solutions. You can pick and choose what services you need.
It may be that you would like a Safety Management system from scratch, or you would like your current system updated or refreshed.
We can help with training your staff – we run a series of accredited training courses, that take place at our Venue No.8 Thorpe Road; or we can come to you! We can also develop a bespoke course for you & your team.
Health and Safety Courses
Level 2 Award in Health and Safety
This course provides an introduction to all things Health and Safety.
Thursday 9th October 2018
£110 VAT Exempt
Level 3 Award in Risk Assessment
To provide a thorough practical understanding of risk assessment
4th & 11th February 2019
Level 3 Award in Health and Safety
This course provides a thorough understanding of the key factors in implementing health and safety management in the workplace
23rd, 24th & 31st January 2019
£325 VAT Exempt
IOSH Managing Safely
This qualification is designed to get you up to speed on practical actions needed to make health and safety 'happen'
18th, 19th & 26th October 2018
More Health and Safety Courses
Health and Safety Masterclass
This course is aimed at anyone who is working within Health and Safety on a day to day basis
Wednesday 24th October 2018
Level 2 Award in Legionella Awareness (Hot and Cold Water Systems)
This course is designed to ensure a detailed understanding of Legionnaire's Disease.
Monday 24th September 2018
Display Screen Equipment Assessors Course
The aim of this course is to equip delegates to take a lead role in assessing office workstations and the wider management of associated Musculoskeletal
Thursday 14th March 2019 (9:00am - 13:00pm)
Asbestos Awareness Training
The objective of this course is to provide you with the knowledge to state basic origin, purpose and common uses of asbestos
Thursday 20th September 2019 (09:00 - 12:30)
Asbestos Management Training
This course will equip you with the knowledge to be able to safely manage Asbestos in the workplace.
Thursday 20th September 2018 (13:00 - 16:30)
These courses can be purchased as a pair at a discounted price of £225+VAT.
First Aid Courses
Level 3 Award in Emergency First Aid at Work
This course is a must have for all employees who are designated First Aiders
Wednesday 12th September 2018
Friday 9th November 2018
Mental Health First Aid
This two day course is the mental health equivalent of physical first aid training and provides delelgates with the skills and confidence to recognise the signs and symptoms of common mental health issues and effectively guide a person towards the right support
13th & 14th September 2018 - FULL
No.8 Virtual Tour
Here's the lovely team at RedCat
Founder and Director
Queen of all she surveys; will encourage those with the worst Safety fears into being Safety Ambassadors. Laughs like a dragon!
The Kings of all things technical. Enjoys the nitty gritty of Safety Management, including getting off road with the beloved Kitty Car
Director's Assistant & Trainer
Enjoys Food Safety and Health and Safety Training.
Venue and Training Manager
Enjoys keeping the team on track here at RedCat!
IT & social media whizz
Organisations we Support
Care and Support through terminal illness
Bringing back smiles to bereaved children
The RedCat Partnership provide Risk Assessment training for Nelson's Journey, and our RedCat Sarah is one of the founding members of the Porkstock Festival who's nominated charity is currently Nelson's Journey
The Benjamin Foundation
We bring hope, opportunity, stability and independence by supporting people.
Privacy and Data Protection Policy; Training Courses 1. Introduction; General Policy and Scope This Policy sets out our commitment to complying with the EU General Data Protection and domestic Data Protection Regulations. It specifically covers the training activities of the RedCat Partnership Ltd, i.e. the marketing, booking, administration and updating of the training courses we deliver. Other Policies will cover our other principal trading activities; • Business consultancy services • Our activities as an employer • Our activities through trading as No8 Thorpe Road (co working space, meeting/training space provision, etc). We recognise and respect the value of data we hold, and what it means to our customers, clients, colleagues and staff. We respect the legal requirements and will actively seek to fully comply with the requirements, in a suitable and proportionate manner. This revision has been made to accommodate the EU GDP Regulations Signed; Sarah Daniels, Director 1st May 2018 Date for next review; 1st January 2019 Richard Mills, Director 1st May 2018 Privacy and Data Protection Policy Rev1 May18 8 Thorpe Road, Norwich, NR1 1 RY Registered Company No. 4306733 Page 1 of 5 ww.redcatpartnership.co.uk Registered Office; 8 Thorpe Road, Norwich NR1 1RY 2. Data We May Hold, the Processes We Undertake, its Purpose and Legitimacy What Data Will We Hold? Processing Why Is This Data Necessary? The lawfulness of the data retention is highlighted in BOLD Name, address, telephone number and email address of an enquirer Enquiries about or training courses, and our follow-up So we can answer customer’s enquiries regarding training courses, send information and booking details. This data is provided with the customer’s CONSENT Name, address, telephone number and email address the delegate Booking onto training courses; a booking form is retained, and information from this is transferred to a Course Summary Sheet So we can complete our CONTRACT to provide the training services. Our contractual obligations will include; • Providing joining instructions • Providing training material • Sending certificates, etc to you, either electronically or by post. • Contacting the delegate urgently, e.g. a training course has been cancelled or moved at the last minute. • Invoicing Date of birth So we can complete our CONTRACTUAL OBLIGATIONS and LEGAL OBLIGATIONS to some of the Awarding Organisations. These AOs require this data for security, as the issue of RQF qualification certificates is known to be affected by “black market” criminal activities Emergency contact details If the delegate is taken ill during a course, we will need to contact whoever the delegate requires us to. We consider this to be in the data subject’s VITAL INTERESTS. Dietary requirements Refreshments are available at all times in our training facilities, and we need to be aware of any allergies, intolerances or religious requirements that affect delegates’ choice of refreshments. We consider this to be in the data subject’s VITAL INTERESTS. Learning needs In order to make our training relevant and as accessible as possible to delegates, it helps us make the necessary adjustments to our training delivery and secure the best learning outcome for the delegate. We consider this to be necessary to meet out LEGAL OBLIGATIONS under the Equality Act. Financial information; payment card details Payment To complete our CONTRACT, we take card payments through iZettle; the card machine is either contactless or the customer inserts their card and personally enters details such as PIN. We do not at any point hold or retain any of the card or Pin details. We do not ourselves actually directly hold or process data. Privacy and Data Protection Policy Rev1 May18 8 Thorpe Road, Norwich, NR1 1 RY Registered Company No. 4306733 Page 2 of 5 ww.redcatpartnership.co.uk Registered Office; 8 Thorpe Road, Norwich NR1 1RY Financial Information; payee details on our invoices (name, address, email, organisation/ employer) Accountancy So we can complete our LEGAL OBLIGATIONS, we retain Invoices in our accountancy system, Xero, as required by UK financial and taxation law. Name and email address the delegate Updating In the delegates’ LEGITIMATE INTERESTS, we will use periodic bulletins to inform them of; • Events, legal cases or other changes that may affect the delegates’ abilities to comply with their legal requirements (i.e. keeping them up to date with compliance issues) • To notify delegates of the expiry of their certificate, or the AOs recommended intervals for refresher training 3. Data Retention a. Enquiries; if the enquiry does not convert to a booking, then data will be deleted after 1 month maximum b. For Highfield Awarding Body courses; we are obliged to keep data for three years c. For IOSH courses; we are obliged to keep data for 1 year d. For updating purposes; data retention is ongoing 4. Data Security and Storage by The RedCat Partnership Our data is primarily stored on our Microsoft One Drive for Business cloud-based storage, and the reader is referred to Microsoft’s security provisions. Some data is mirrored onto local computer drives, for when we are delivering training off-site and without internet access to the Cloud storage. All devices through which the data is accessed, are password-protected. Computers include anti-virus programs, either commercial level Avast (formerly AVG) or Microsoft Windows 10 proprietary protection. Devices are allocated to individuals, who are made clearly responsible for their security. Privacy and Data Protection Policy Rev1 May18 8 Thorpe Road, Norwich, NR1 1 RY Registered Company No. 4306733 Page 3 of 5 ww.redcatpartnership.co.uk Registered Office; 8 Thorpe Road, Norwich NR1 1RY 5. Sharing Data Data We Share Shared With Whom, and How..... Why? Name, date of birth, gender, ULN, email, telephone Highfield Awarding Body (HAB). Uploaded to HAB website on an MS Excel Spreadsheet for Workbook assessed courses Highfield requirement, as part of RQF regulation for security Name, date of birth, gender, ULN, Highfield Awarding Body. Provided on paper examination Answer Information Sheet, and posted to HAB Highfield requirement, as part of RQF regulation for security Name Institute of Occupational Safety and Health (IOSH) Emailed in a Course Results MS Excel Spreadsheet to IOSH IOSH contractual requirement (they are not an RQF accredited AO) Name, email address Smart Messenger Uploaded to their secure server To send out update information using Smart Messenger message templates Invoice details Xero accountancy services Financial records 6. Date Subjects’ Rights a. The right to be informed. Each individual has the right to be given information about how their data is being processed and why. RedCat has provided this policy to show how we handle your data. b. The right of access. RedCat has a duty to comply with the requirements of Subject Access Requests (SAR) c. The right to rectification. The GDPR includes a right for individuals to have inaccurate personal data rectified or completed if it is incomplete. d. The right to be forgotten. You have the right to ask RedCat to remove your data. e. The right to restrict processing. You may restrict processing for a legitimate reason, we would still have the right to hold that information, e.g. as required by Awarding Organisations or financial regulations f. The right to data portability. You may be able to obtain the information we hold about you and use it for your own purposes. Conditions apply. Privacy and Data Protection Policy Rev1 May18 8 Thorpe Road, Norwich, NR1 1 RY Registered Company No. 4306733 Page 4 of 5 ww.redcatpartnership.co.uk Registered Office; 8 Thorpe Road, Norwich NR1 1RY Should you wish to exercise any of your rights above, please email firstname.lastname@example.org stating the following information: • Name • Contact details • Relationship to Subject • Full details of information relating to your request Reason for request and the right being exercised. You will be asked to verify your identity if you are the subject alternatively you will be asked to provide consent from the subject if you are a representative. Should we require further information we will contact you. Your request will be dealt within one month of receipt of your request. 7. Review This policy will be reviewed annually, or upon any significant change to our data collection, processing or sharing activities. Privacy and Data Protection Policy Rev1 May18 8 Thorpe Road, Norwich, NR1 1 RY Registered Company No. 4306733 Page 5 of 5 ww.redcatpartnership.co.uk Registered Office; 8 Thorpe Road, Norwich NR1 1RY