• Welcome to The RedCat Partnership

    Advice and Training

    We will always provide you with advice guidance &/or training that fits your needs and resources. We take the time to get to know you and your team. We are always at the end of the phone, email or in person to answer your queries and concerns.

    Regulation

    We help take the worry out of Risk Management for you. As ex-inspectors, and now Chartered Practitioners we know exactly what is required of you. We can get you to a basic level of compliance, or we can take you to a higher level of accreditation; the choice is yours!

    Pragmatic, Friendly and fun

    We make the dry subjects of Health and Safety & Food Safety a lot more interesting; we do love what we do, and that shows.

    We understand the pressures of business, staff management, and can help you develop a sustainable Safety Culture. Which in turn ensures the success of your business!

  • About RedCat

    The experience and commitment to make a difference to your business

    The RedCat Partnership Ltd is a team with a passion for looking after you and your business, from either a Health and Safety or Food Safety aspect. We are based in Norwich.

    We are a team of ex-inspectors who all love Risk Management......yes, this is possible!

    We can help you & your business with a variety of methods, but there are no off-the-peg solutions here. We will come and meet you, and work out a menu of compliance solutions. You can pick and choose what services you need.

    It may be that you would like a Safety Management system from scratch, or you would like your current system updated or refreshed.

    We can help with training your staff – we run a series of accredited training courses, that take place at our Venue No.8 Thorpe Road.

    We are fully equipped to come to you and run in-house courses.

    We can also develop a bespoke course for you & your team.

  • Health and Safety

    Our advisory services include "from the ground-up" creation of Health & Safety Management systems, to auditing and review to keep you on the right track.

     

    Training courses, either accredited or our own, cover general health and safety at all Levels (1 to 4), along with specialist subjects such as First Aid, Risk Assessment, Asbestos Management, Legionnaire's Disease Awareness and Management, etc.

    Please swipe to explore.

  • Our Health and Safety Courses

    At RedCat, we can offer a variety of Health and Safety and Training Skills courses, including;

     

    General Health and Safety 

    Health and Safety Management

    Risk Management
    Induction

    First Aid

    Specialist subjects - Work at Height, Asbestos Awareness, Fire Safety, Legionella Awareness, etc.

     

    We can also deliver;

    - in-house for your workers 

    - bespoke training to your own specifications

     

    To view a full range of courses please keep swiping right.

     

    Health and Safety Courses

    Level 2 Award in Health and Safety (HABC)
    A valuable general awareness-raising course for all workers in any sector

    Delivered in-house at your workplace; call for details

     

    Level 3 Award in Risk Assessment (HABC)
    To provide a thorough understanding and practical application of risk assessment

    4th & 11th February 2019
    £375+VAT

     

    IOSH Managing Safely
    This supervisory level qualification provides the knowledge and techniques needed to make health and safety 'happen' in any organisation

    23rd, 24 April and 1st May 2019

    26th, 27th November & 4th December 2019

    £450+VAT

    Download the course brochure here

    More Health and Safety Courses

    RedCat Health and Safety Masterclass
    This CPD course is aimed at managers, particularly those looking to update a Level 4 Health and Safety Qualification

    Monday 3rd June 2019

    £125+VAT

     

    Level 2 Award in Legionella Awareness; Hot and Cold Water Systems (HABC)
    This course is designed to ensure a detailed understanding of Legionnaire's Disease. Aimed at those with "hands-on" operation of at-risk water systems in hotels, sports centres, health care, etc.

    Wednesday 12th June 2019

    £125+VAT

    Download the course brochure here

     

    RedCat Display Screen Equipment Assessors Course
    The aim of this course is to equip delegates to take a lead role in the practical assessment of display screen workstations to prevent common musculo-skeletal disorders.
    Thursday 14th March 2019 (09:00am - 13:00pm)
    £95+VAT

    Asbestos Training

    Asbestos Awareness Training

    The objective of this course is to provide you with the knowledge to state basic origin and purpose of asbestos, and identify common uses in buildings. Equivalent to UKATA Category A training.

    Tuesday 26th February 2019 (09:00 - 12:30)

    Tuesday 8th October 2019 (09:00 - 12:30)

    £125+VAT

     

    Asbestos Management Training

    Building on Asbestos Awareness, this course is for those responsible for managing buildings, and the asbestos present within them. Identifying the legal responsibilities, asbestos surveys, managing contractors, etc. Equivalent to UKATA "Duty to Manage"

    Tuesday 26th February 2019 (13:00 - 16:30)

    Tuesday 8th October 2019 (09:00 - 12:30)

    £125+VAT

     

    These courses can be purchased as a pair at a discounted price of £225+VAT.

    Download the combined course brochure here

    First Aid Courses

    HABC Level 3 Award in Emergency First Aid at Work
    This one-day course is a must-have for all employees who are designated Emergency First Aiders. This is suitable for most lower to medium risk work places*

    Thursday 20th December 2018

    Tuesday 26th March 2019

    Tuesday 2nd July 2019

    Tuesday 10th December 2019

    £97+VAT

     

    Mental Health First Aid

    This two day course is the mental health equivalent of physical first aid training and provides delegates with the skills and confidence to recognise the signs and symptoms of common mental health issues and effectively guide a person towards the right support
    Dates TBA

     

    *Dependant on your assessment of first aid needs under the The Health and Safety (First-Aid) Regulations 1981

    Training Skills

    HABC Level 3 Award in Education and Training

    This qualification is the minimum qualification for individuals who would like to become registered trainers, to deliver health and safety qualifications themselves. Learn from 30 years' of award-winning RedCat experience.

    29th & 30th April and 9th, 10th & 16th May 2019
    £575+VAT

     

    HABC Level 3 Award in Delivering Training; 

    COMING SOON in 2019

     

  • Food Safety

    Our advisory services include "from the ground-up" creation of HACCP-based Food Safety Management systems, to auditing and review to keep you on the right track.

    As environmental health officers with 30 years experience each, Sarah and Richard can provide succinct and effective advice.

     

    Clients span the whole food chain, from local caterers, artisan suppliers and international manufacturers.

     

    Food Safety training courses from Level 1 to Level 4, HACCP, Allergen Management, Auditing and Training Skills. Scroll down for details.

     

    Whatever your needs, advisory or training, please get in touch, or keep up-to-date through our social media feeds.

  • Food Safety Courses

    To view these courses please swipe right....

     

    Page 1; General Food Safety; Levels 1 to 4

    Page 2; General Food Safety "refresher"

    Page 3; HACCP Levels 2, 3 and 4

    Page 4; Effective Auditing & Inspection Skills

    Page 5 Food Allergen Management; Levels 2 and 3

    Page 6 "Train the Trainer"; Level 3 Education and Training

    Healthier Foods and Special Diets

     

    We can also deliver;

    - in-house for your workers

    - bespoke training to your own specifications

    "Open" Food Safety Courses

    Contact us to discuss an "in-house" course.

    HABC Level 2 Award in Food Safety
    This course is a "must-have" for all employees in the Food & Hospitality sector.

    Thursday 14th February 2019                                  Tuesday 4th June 2019

    Tuesday 9th April 2019                                           Tuesday 30th July 2019

    £90+VAT per person

    Download our course brochure here

     

    HABC Level 3 Award in Supervising Food Safety
    This course provides a thorough understanding of food safety procedures, and the importance of monitoring staff & controls

    27th & 28th February & 6th March 2019

    3rd, 4th & 11th September 2019

    £457+VAT

    Download the course brochure here

     

    HABC Level 4 Award in Managing Food Safety

    This qualification equips delegates with a thorough understanding of the hazards, legal requirements and the issues surrounding the implementation of control measures

    18th, 19th, 25th, 26th March & 2nd April 2019. Exam Date: 23rd April 2019

    4th, 5th, 11th, 12th & 19th November 2019. Exam date; 3rd December 2019

    £597+VAT

    Download the course brochure here

    Food Safety Refresher Courses

     

    HABC Level 2 Award in Food Safety Refresher
    You must produce your Level 2 Food Safety certificate to attend this course.

    Thursday 21st February 2019

    Monday 13th May 2019

    Tuesday 17th September 2019

    Monday 2nd December 2019
    £55 +VAT (09:00 - 13:00)

     

    HABC Level 3 Award in Supervising Food Safety Refresher
    You must produce Level 3 Food Safety certificate to attend this course.

    Wednesday 13th March 2019

    Wednesday 2nd October 2019

    £157+VAT (09:00– 13:00

     

    REDCAT Level 4 Food Safety Refresher
    You must have completed a Level 4 Food Safety course within the last 3-4 years to attend this course.

    Tuesday 11th June 2019

    £114+VAT

    HACCP Training Courses

    HABC Level 2 Award in HACCP in Food Manufacturing

    This course allows delegates to be able to assist the HACCP team in implementing food safety procedures

    This course is run as an in-house course for clients, for more information on this please contact us.

     

    HABC Level 3 Award in HACCP in Food Manufacturing

    This course is designed to develop the required knowledge and practical skills to implement a HACCP plan in the workplace

    28th March & 4th April 2019

    3rd & 9th October 2019

    £395+VAT

    Click here to download the course brochure

     

    HABC Level 4 Award in HACCP in Food Manufacturing

    This course will provide delegates with the skills to implement a HACCP system, to critically evaluate HACCP plans and to understand the importance of having an effective HACCP system in place.

    Course dates coming soon...

    £597+VAT

    Food Safety Auditing Courses

     

    Level 3 Award in Effective Auditing and Inspection Skills
    This course provides skills in the auditing and inspection of food manufacturing processes, in order to effectively verify HACCP and general Food Safety and management systems. Although in the context of the food industry, the principles can be applied to any sector

    Tuesday 14th May 2019

    £185+VAT

     

    Level 3 Award in Effective Auditing and Inspection Skills Refresher

    The half-day course is specifically for our clients who have attended our Level 3 Award in Effective Auditing and Inspection Skills Dates coming soon...
    £100+VAT

    Food Allergen Courses

    Level 2 Award in Food Allergen Awareness

    This qualification provides those who work in the catering, with

    basic knowledge and an understanding of the importance of food allergen control, foods commonly cause allergies and intolerance, their characteristics and effects.

    Tuesday 18th June 2019

    Wednesday 20th November 2019

    £75+VAT (09:00 - 13:00)

     

    Level 3 Award in Food Allergen Management in Catering

    This qualification provides supervisors within Catering businesses with the appropriate management techniques to the control these hazards, particularly in the light of recent court cases..

    Monday 29th April 2019

    Tuesday 10th December 2019

    £185+VAT

    Training Skills

    HABC Level 3 Award in Education and Training

    This qualification is the minimum qualification for individuals who would like to become registered trainers, to deliver food safety qualifications themselves. Learn from 30 years' of award-winning RedCat experience.

    29th & 30th April and 9th, 10th & 16th May 2019
    £575+VAT

     

    HABC Level 3 Award in Delivering Training; 

    COMING SOON in 2019

     

  • eLearning Courses

    We can now offer a suite of eLearning course through Highfield Awarding Body of Compliance (HABC). HABC are the UK's leading supplier of compliance eLearning courses.

     

    Our course suite ranges from Level 1 Food Safety to Manual Handling and Licensing courses. Click the right arrow to view our courses.

    Level 1 eLearning Courses

     

    Food Safety Level 1

    Health and Safety Level 1

    Manual Handling eLearning

    Introduction to Allergens

     

    Our Level 1 eLearning courses are £18+VAT

    Level 2 eLearning Courses

    Food Safety Level 2

    Health and Safety Level 2

    Fire Safety Level 2

    Level 2 Award for Personal Licence Holders

    Level 2 Award in Customer Service

     

    Our Level 2 eLearning courses are £25.50+VAT

    Specialist Courses

    Level 2 Spectator Safety

    Level 2 Understanding Stewarding at Spectator Events

    Care Certificate

     

    Prices for these courses are available on request.

  • Written Feedback from our Clients

    "It was a great day, funny and I learnt alot"

    Level 2 Food Safety (July 2018)

     

    "Made Health and Safety relevant and fun!"

    IOSH Managing Safely (June 2018)

     

    "Mitchell was a very good trainer. Exceptional knowledge of the subject. Very relaxed and kept all delegates engaged"
    Level 2 Award in Food Safety (March 2018)

     

    Swipe right for right for overall ratings of our courses

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

  • No.8

    The Business Rooms, No.8 Thorpe Road, Norwich NR1 1RY

    For the best meeting, training and conferencing facilities in Norwich

    What does No.8 Offer

    The Business Rooms at No.8 Thorpe Road Norwich are a fantastic new set of Business Rooms for Norwich and Norfolk.

    Situated opposite Norwich Train Station, the Business Rooms provide an ideal setting in the historic heart of Norwich for all your Business Meeting room, and Training Room needs.

    The Business Rooms have been set up by the team at The RedCat Partnership Ltd. They have cre8-ed a unique blend of modern meeting & training rooms, which blend with those traditional values, great value and service. Redcat understand the need for a truly flexible and bespoke approach to meetings & training sessions

    The Business Rooms offer the opportunity for you to host meetings, training sessions and other events in a unique setting.

    We have now produced a separate website for The Business Rooms click here to view the website.

    What we offer

    1. Four meeting / training rooms of differing sizes to meet all your needs; whether it’s a private 1-1 meeting or a presentation to up to 40 people, the Business Rooms can accomod8 you.

    2. An ideal venue for meetings, seminars, conferences, master-classes, training sessions, interviews, business events and coaching sessions

    3. Two of the rooms have interactive white boards, so you can communic8 effectively. All four roomshave magnetic glass writing boards and flipcharts. We can also can provide other aids as required

    4. Gr8 refreshments; Coffee from Paddy and Scott’s, Tea from Kandula and Norfolk Cordials. Plus homemade ‘Pl8’s of food from our own kitchen. There will also be chocol8 J but No.8 can cater for all dietary needs

     

    What we offer

    5. You can hot desk in our Rehydr8 room, this is available for informal meetings, or just for you to catchyour breath in-between other visits.

    6. Flexible Hot-desking on our collabor8tive working floor

    7. We have parking on site- but please appreci8 that this comes on a first come first serve basis; but parking is available close by on Lower Clarence Road, Riverside Road and in the City Centre. No.8 is a short walk from the Bus Station, a quick Taxi ride from the Airport and you can even travel by Boat.

    8. Availability at a time to suit you, The Business Rooms will be open in the evenings and weekends too

    No.8 Virtual Tour

  • The Team

    Here's the lovely team at RedCat

    Sarah Daniels

    Founder and Director

    Queen of all she surveys; will encourage those with the worst Safety fears into being Safety Ambassadors. Laughs like a dragon!

    Richard Mills

    Director

    The Kings of all things technical. Enjoys the nitty gritty of Safety Management, including getting off road with the beloved Kitty Car

    Kerry Skelding

    Venue and Training Manager

    Enjoys keeping the team on track here at RedCat!

    Jas Daniels

    Office Assistant

    IT & social media whizz

  • Let's get social

    Check out our latest updates!

  • The RedCat Blog

    Thoughts, musings, and ruminations.

    October 17, 2017 · health and safety,Business,teamwork,risk management,Food Safety
  • CONTACT US

    Feel free to get in touch.. We'd love to hear from you

    8 Thorpe Road
    Norwich
    Norfolk
    NR1 1RY
    Mon - Fri
    8am - 6:30 (Sometimes later!)
    01603 473732
    By continuing, you agree to our
    Send us a Message
  • Connect With RedCat

    Email

    Facebook

    Twitter

    LinkedIn

    PInterest

    Instagram

  • Our Memberships

    Occupational Safety and Health Consultants Register

    Chartered Institute of Environmental Health

    Institute of Occupational Safety and Health

    Chartered Management Institute

    Society of Food Hygiene and Technology

    Highfield Awarding Body of Compliance

  • Organisations we Support

    Marie Curie - The RedCat Partnership

    Marie Curie

    Care and Support through terminal illness

    The RedCat team provides support at Fundraising events, we have a charity box on our reception desk for car park fees, and the sale of Daffodils on our reception desk

    VISIT WEBSITE

    Nelsons Journey

    Bringing back smiles to bereaved children

    The RedCat Partnership provide Risk Assessment training for Nelson's Journey, and our RedCat Sarah is one of the founding members of the Porkstock Festival who's nominated charity is currently Nelson's Journey
    VISIT WEBSITE

    The Missing Kind

    Inspiring Kindness

    RedCat provides The Missing Kind with Health and Safety Consultancy

    VISIT WEBSITE

    Your Own Place

    Supporting Young People in Transition

    Sarah is a Non-Executive Director and No.8 subsidises events

    VISIT WEBSITE

    Norfolk Overland Explorers

    It's more than just travel... it is Adventure

    Providing Risk Assessment and First Aid training and the Use of No.8 as a venue

    VISIT WEBSITE

    Headway Norfolk

    Norfolk & Waveney's Brain Injury Charity

    Risk Assessment & Fire Risk Assessment Services

    VISIT WEBSITE

    The Benjamin Foundation

    We bring hope, opportunity, stability and independence by supporting people.

    The whole RedCat team take part in the SleepOut. Sarah has taken part for all 3 years the SleepOut has taken place.

    VISIT WEBSITE

    Norfolk Food and Drink Festival

    Sarah is the provision of Health and Safety and Food Safety Consultancy and sits on the Steering Committee

    VISIT WEBSITE

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Privacy and Data Protection Policy; Training Courses
1. Introduction; General Policy and Scope
This Policy sets out our commitment to complying with the EU General Data Protection and domestic Data Protection Regulations. It specifically covers the training activities of the RedCat Partnership Ltd, i.e. the marketing, booking, administration and updating of the training courses we deliver.
Other Policies will cover our other principal trading activities;
• Business consultancy services
• Our activities as an employer
• Our activities through trading as No8 Thorpe Road (co working space,
meeting/training space provision, etc).
We recognise and respect the value of data we hold, and what it means to our customers, clients, colleagues and staff. We respect the legal requirements and will actively seek to fully comply with the requirements, in a suitable and proportionate manner.
This revision has been made to accommodate the EU GDP Regulations Signed;
  Sarah Daniels, Director 1st May 2018
Date for next review; 1st January 2019
Richard Mills, Director 1st May 2018
Privacy and Data Protection Policy Rev1 May18
8 Thorpe Road, Norwich, NR1 1 RY Registered Company No. 4306733
Page 1 of 5 ww.redcatpartnership.co.uk Registered Office; 8 Thorpe Road, Norwich NR1 1RY
2. Data We May Hold, the Processes We Undertake, its Purpose and Legitimacy
   What Data Will We Hold?
       Processing
      Why Is This Data Necessary? The lawfulness of the data retention is highlighted in BOLD
   Name, address, telephone number and email address of an enquirer
    Enquiries about or training courses, and our follow-up
    So we can answer customer’s enquiries regarding training courses, send information and booking details.
This data is provided with the customer’s CONSENT
    Name, address, telephone number and email address the delegate
 Booking onto training courses; a booking form is retained, and information from this is transferred to a Course Summary Sheet
 So we can complete our CONTRACT to provide the training services.
Our contractual obligations will include;
• Providing joining instructions
• Providing training material
• Sending certificates, etc to you, either
electronically or by post.
• Contacting the delegate urgently, e.g. a training
course has been cancelled or moved at the last
minute.
• Invoicing
    Date of birth
     So we can complete our CONTRACTUAL OBLIGATIONS and LEGAL OBLIGATIONS to some of the Awarding Organisations. These AOs require this data for security, as the issue of RQF qualification certificates is known to be affected by “black market” criminal activities
    Emergency contact details
       If the delegate is taken ill during a course, we will need to contact whoever the delegate requires us to. We consider this to be in the data subject’s VITAL INTERESTS.
     Dietary requirements
    Refreshments are available at all times in our training facilities, and we need to be aware of any allergies, intolerances or religious requirements that affect delegates’ choice of refreshments. We consider this to be in the data subject’s VITAL INTERESTS.
     Learning needs
  In order to make our training relevant and as accessible as possible to delegates, it helps us make the necessary adjustments to our training delivery and secure the best learning outcome for the delegate. We consider this to be necessary to meet out LEGAL OBLIGATIONS under the Equality Act.
   Financial information; payment card details
       Payment
      To complete our CONTRACT, we take card payments through iZettle; the card machine is either contactless or the customer inserts their card and personally enters details such as PIN. We do not at any point hold or retain any of the card or Pin details. We do not ourselves actually directly hold or process data.
  Privacy and Data Protection Policy Rev1 May18
8 Thorpe Road, Norwich, NR1 1 RY Registered Company No. 4306733
Page 2 of 5 ww.redcatpartnership.co.uk Registered Office; 8 Thorpe Road, Norwich NR1 1RY
   Financial Information; payee details on our invoices (name, address, email, organisation/ employer)
       Accountancy
      So we can complete our LEGAL OBLIGATIONS, we retain Invoices in our accountancy system, Xero, as required by UK financial and taxation law.
   Name and email address the delegate
   Updating
  In the delegates’ LEGITIMATE INTERESTS, we will use periodic bulletins to inform them of;
• Events, legal cases or other changes that may affect the delegates’ abilities to comply with their legal requirements (i.e. keeping them up to date with compliance issues)
• To notify delegates of the expiry of their certificate, or the AOs recommended intervals for refresher training
 3. Data Retention
a. Enquiries; if the enquiry does not convert to a booking, then data will be deleted after 1 month maximum
b. For Highfield Awarding Body courses; we are obliged to keep data for three years
c. For IOSH courses; we are obliged to keep data for 1 year
d. For updating purposes; data retention is ongoing
4. Data Security and Storage by The RedCat Partnership
Our data is primarily stored on our Microsoft One Drive for Business cloud-based storage, and the reader is referred to Microsoft’s security provisions.
Some data is mirrored onto local computer drives, for when we are delivering training off-site and without internet access to the Cloud storage. All devices through which the data is accessed, are password-protected. Computers include anti-virus programs, either commercial level Avast (formerly AVG) or Microsoft Windows 10 proprietary protection. Devices are allocated to individuals, who are made clearly responsible for their security.
Privacy and Data Protection Policy Rev1 May18
8 Thorpe Road, Norwich, NR1 1 RY Registered Company No. 4306733
Page 3 of 5 ww.redcatpartnership.co.uk Registered Office; 8 Thorpe Road, Norwich NR1 1RY
5. Sharing Data
    Data We Share
   Shared With Whom, and How.....
     Why?
    Name, date of birth, gender, ULN, email, telephone
Highfield Awarding Body (HAB). Uploaded to HAB website on an MS Excel Spreadsheet for Workbook assessed courses
  Highfield requirement, as part of RQF regulation for security
    Name, date of birth, gender, ULN,
   Highfield Awarding Body. Provided on paper examination Answer Information Sheet, and posted to HAB
     Highfield requirement, as part of RQF regulation for security
    Name
Institute of Occupational Safety and Health (IOSH)
Emailed in a Course Results MS Excel Spreadsheet to IOSH
  IOSH contractual requirement (they are not an RQF accredited AO)
    Name, email address
 Smart Messenger
Uploaded to their secure server
    To send out update information using Smart Messenger message templates
    Invoice details
    Xero accountancy services
     Financial records
  6. Date Subjects’ Rights
a. The right to be informed. Each individual has the right to be given information about how their data is being processed and why. RedCat has provided this policy to show how we handle your data.
b. The right of access. RedCat has a duty to comply with the requirements of Subject Access Requests (SAR)
c. The right to rectification. The GDPR includes a right for individuals to have inaccurate personal data rectified or completed if it is incomplete.
d. The right to be forgotten. You have the right to ask RedCat to remove your data.
e. The right to restrict processing. You may restrict processing for a legitimate reason, we would still have the right to hold that information, e.g. as required by Awarding Organisations or financial regulations
f. The right to data portability. You may be able to obtain the information we hold about you and use it for your own purposes. Conditions apply.
Privacy and Data Protection Policy Rev1 May18
8 Thorpe Road, Norwich, NR1 1 RY Registered Company No. 4306733
Page 4 of 5 ww.redcatpartnership.co.uk Registered Office; 8 Thorpe Road, Norwich NR1 1RY
Should you wish to exercise any of your rights above, please email enquiries@redcatpartnership.co.uk stating the following information:
• Name
• Contact details
• Relationship to Subject
• Full details of information relating to your request Reason for request and the right
being exercised.
You will be asked to verify your identity if you are the subject alternatively you will be asked to provide consent from the subject if you are a representative.
Should we require further information we will contact you.
Your request will be dealt within one month of receipt of your request.
7. Review
This policy will be reviewed annually, or upon any significant change to our data collection, processing or sharing activities.
 Privacy and Data Protection Policy Rev1 May18
8 Thorpe Road, Norwich, NR1 1 RY Registered Company No. 4306733
Page 5 of 5 ww.redcatpartnership.co.uk Registered Office; 8 Thorpe Road, Norwich NR1 1RY